Legal notice

Terms of Service (Ireland & EU)

Welcome to Sprig Botanica. By accessing or using our website, you agree to the following Terms. Please read them carefully.

General

  • This website is operated by Sprig Botanica, registered in Ireland. With a registered address at Main Street, Dunfanaghy, Donegal, F92 DH22.

  • We may update these Terms at any time. Continued use of our site means you accept the latest version.

Products & Availability

  • We make every effort to describe and display items accurately, but small variations may occur (especially with handmade or natural goods).

  • Availability is not guaranteed — some products are seasonal, small-batch, or limited edition.

Orders & Payment

  • All prices are in Euro (€) and include VAT where applicable.

  • Payment must be completed at checkout via the methods provided.

  • We reserve the right to cancel or refuse any order at our discretion.

Shipping & Delivery

  • Please see our Shipping Policy for full details.

  • Once an order is handed to the courier, Sprig Botanica is not responsible for delays or issues outside our control.

Right of Withdrawal (EU Law)

  • Under EU consumer law, you may cancel your order within 14 days of receiving it (“cooling-off period”).

  • To exercise this right, you must notify us in writing (email is fine) within 14 days.

  • Goods must be returned unused, in original condition, and at your own expense.

  • Exceptions: Custom/personalised goods, perishable botanicals, and sale items are non-refundable under EU law.

Returns & Refunds

  • See our Returns Policy for full details.

  • Refunds are processed within 14 days of receiving your return.

Intellectual Property

All content on this website is the property of Sprig Botanica. You may not copy, reproduce, or use it without permission.

Limitation of Liability

To the fullest extent permitted by law, Sprig Botanica is not liable for indirect or consequential damages arising from the use of our products or website.

Governing Law

These Terms are governed by the laws of Ireland and disputes shall be resolved in the Irish courts.

Privacy Policy (GDPR-Compliant)

Sprig Botanica respects your privacy and protects your personal data in line with the General Data Protection Regulation (GDPR).

Information We Collect

  • Personal details you provide (name, email, phone, address, payment info).

  • Data automatically collected (cookies, IP address, browsing behaviour).

How We Use Your Data

  • To process and deliver your orders.

  • To communicate with you about your order.

  • To send marketing emails (only if you’ve opted in).

  • To improve our website and services.

Legal Basis for Processing

We process your personal data based on:

  • Contract (to fulfil your purchase).

  • Consent (for marketing).

  • Legitimate interests (to improve our services).

Sharing Data

  • We share data only with service providers necessary to run our business (payment processors, couriers, IT systems).

  • We never sell your personal information.

Your Rights (GDPR)

You have the right to:

  • Access your data.

  • Correct inaccurate data.

  • Request deletion of your data (“right to be forgotten”).

  • Restrict or object to processing.

  • Withdraw consent for marketing at any time.

To exercise your rights, contact us at [your email].

Data Retention

We keep personal data only as long as necessary to fulfil your order and meet legal obligations (e.g. tax purposes).

Cookies

Our website uses cookies to improve your browsing experience. You can manage cookie preferences in your browser settings.

Contact

For privacy concerns, contact:
Sprig Botanica
Main Street, Dunfanaghy, Donegal, F92 DH22
Email: annamarybell@outlook.com